CMMI Staged Representation (Maturity Levels)

The staged representation for CMMI-DEV introduces maturity levels (1-5):

Maturity Level 2 (ML2)

Requirements Management (RM)
Project Planning (PP)
Project Monitoring and Control (PMC)
Supplier Agreement Management (SAM)
Measurement and Analysis (MA)
Process and Product Quality Assurance (PPQA)
Configuration Management (CM)

Maturity Level 3 (ML3)

Organizational Process Focus (OPF)
Organizational Process Definition (OPD)
Organizational Training (OT)
Integrated Project Management (IPM)
Risk Management (RSKM)
Decision Analysis and Resolution (DAR)
Requirements Development (RD)
Technical Solution (TS)
Product Integration (PI) - how to integrate the system (and dependencies)
Verification (VER) - selected WP meet their specified requirements; build the SW right
Validation (VAL) - build the software right; in the right environment; criteria for validation

Maturity Level 4 (ML4)

Organizational Process Performance (OPP) - establish and maintain a quantitative understanding of the performance of selected processes in the organization’s set of standard processes in support of achieving quality and process performance objectives, and to provide process performance data, baselines, and models to quantitatively manage the organization’s projects
Quantitative Project Management (QPM) - quantitatively manage the project to achieve quality and process performance objectives; metrics infrastructures

Maturity Level 5 (ML5)

Organizational Performance Management (OPM) - manage the org. performance to meet its business obj.

Causal Analysis and Resolution (CAR) - identify causes of problems (more broadly: selected outcomes) and take action to improve performance

CMMI-DEV: OPM Process Area

ORGANIZATIONAL PERFORMANCE MANAGEMENT PROCESS MANAGEMENT (ML5)
The purpose of Organizational Performance Management (OPM) is to proactively manage the organization’s performance to meet its business objectives.

SG 1 The organization’s business performance is managed using statistical and other quantitative techniques to understand process performance shortfalls and identify areas for process improvement.
         SP 1.1 Maintain business objectives based on an understanding of business strategies and actual performance results.
         SP 1.2 Analyze process performance data to determine the organization’s ability to meet identified business objectives.
         SP 1.3 Identify potential areas for improvement that could contribute to meeting business objectives.

SG 2 Improvements are proactively identified, evaluated using statistical and other quantitative techniques, and selected for deployment based on their contribution to meeting quality and process performance objectives.
         SP 2.1 Elicit and categorize suggested improvements.
         SP 2.2 Analyze suggested improvements for their possible impact on achieving the organization’s quality and process performance objectives.
         SP 2.3 Validate selected improvements.
         SP 2.4 Select and implement improvements for deployment throughout the organization based on an evaluation of costs, benefits and other factors.

SG 3 Measurable improvements to the organization’s processes and technologies are deployed and evaluated using statistical and other quantitative techniques.
         SP 3.1 Establish and maintain plans for deploying selected improvements.
         SP 3.2 Manage the deployment of selected improvements.
         SP 3.3 Evaluate the effects of deployed improvements on quality and process performance using statistical and other quantitative techniques.

CMMI-DEV: CAR Process Area

CAUSAL ANALYSIS AND RESOLUTION SUPPORT (ML5)

The purpose of Causal Analysis and Resolution (CAR) is to identify causes of selected outcomes and take action to improve process performance.

SG 1 Root causes of selected outcomes are systematically determined.
         SP 1.1 Select outcomes for analysis.
         SP 1.2 Perform causal analysis of selected outcomes and propose actions to address them.
SG 2 Root causes of selected outcomes are systematically addressed.
         SP 2.1 Implement selected action proposals developed in causal analysis.
         SP 2.2 Evaluate the effect of implemented actions on process performance.
         SP 2.3 Record causal analysis and resolution data for use across projects and the organization.


Source: "CMMI for Development Quick Reference" (available from http://www.sei.cmu.edu)