ORGANIZATIONAL PROCESS PERFORMANCE PROCESS MANAGEMENT (ML4)
The purpose of Organizational Process Performance (OPP) is to establish and maintain a quantitative understanding of the performance of selected processes in the organization’s set of standard processes in support of achieving quality and process performance objectives, and to provide process performance data, baselines, and models to quantitatively manage the organization’s projects.
SG 1 Baselines and models, which characterize the expected process performance of the organization’s set of standard processes, are established and maintained.
SP 1.1 Establish and maintain the organization’s quantitative objectives for quality and process performance, which are traceable to business objectives.
SP 1.2 Select processes or subprocesses in the organization’s set of standard processes to be included in the organization’s process performance analyses and maintain traceability to business objectives.
SP 1.3 Establish and maintain definitions of measures to be included in the organization’s process performance analyses.
SP 1.4 Analyze the performance of the selected processes, and establish and maintain the process performance baselines.
SP 1.5 Establish and maintain process performance models for the organization’s set of standard processes.
