CAUSAL ANALYSIS AND RESOLUTION SUPPORT (ML5)
The purpose of Causal Analysis and Resolution (CAR) is to identify causes of selected outcomes and take action to improve process performance.
SG 1 Root causes of selected outcomes are systematically determined.
SP 1.1 Select outcomes for analysis.
SP 1.2 Perform causal analysis of selected outcomes and propose actions to address them.
SG 2 Root causes of selected outcomes are systematically addressed.
SP 2.1 Implement selected action proposals developed in causal analysis.
SP 2.2 Evaluate the effect of implemented actions on process performance.
SP 2.3 Record causal analysis and resolution data for use across projects and the organization.
Source: "CMMI for Development Quick Reference" (available from http://www.sei.cmu.edu)
